Terms And Conditions
By placing an order with Together Uniform, the customer agrees to be bound by these Terms and Conditions. All products are subject to availability and may vary slightly from the images displayed on the website, catalogs, or promotional materials. The customer is responsible for ensuring that all order details, including sizes, quantities, and school requirements, are accurate before completing the purchase.
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Exchange Policy
Customers may request a return or exchange for eligible products purchased during July and August throughout the month of September if there are any defects or if a size exchange is required. To be eligible, products must be unused, unworn, unwashed, and returned in their original condition due to customization and hygiene requirements.
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Refund Policy
Approved refunds will be processed using the original payment method whenever possible. Once the returned products have been received and inspected, the customer will be notified whether the refund request has been approved or rejected. If approved, the refund is typically issued within 7 business days, subject to the procedures of the relevant payment service provider or financial institution.
Refunds will not be issued for products that have been used, damaged by the customer, washed, altered after purchase, or returned after the permitted return period has expired.